Shipping-Returns

SHIPPING POLICIES

You will be able to see all available shipping methods at the checkout.

Orders placed before 2pm EST on weekdays will ship the same day.

We do not ship on Saturday and Sunday or Federal Holidays.

We DO offer local pickup at our new warehouse location.  All pick up order must be placed online and picked up the same day unless other arrangements have been made.  if you require something last minute we can do our best to make it happen, email admin@alliancetattoosupply.com

 

 

DOMESTIC ORDERS

We offer shipping via UPS.  Shipping options listed at checkout.

We offer free* shipping for orders over $150 within the contiguous 48 states.

*Free shipping is not available for any orders that include products sold by the gallon or case. If you have one or more of these items please make sure you pick a paid shipping method.

 

FREEZING WEATHER 

During winter months, when temperatures drop below 30 degrees, there is the possibility of liquid products freezing.  During these months please keep this in mind and place these orders early enough that you will receive them by the end of the business week.  If you have any questions about your order or want to be sure that your order will be delivered without any inconvenience please email us and we will be happy to assist you.

 

Note: UPS can not deliver to PO Boxes.

 

RETURNS POLICY

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If your items were damaged in shipping, please email admin@alliancetattoosupply.com photographs of the damaged products and contents of the boxes (not just the packaging). We will replace the items (if possible) and pursue a claim on our end.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

*All ink, needles & medical supplies are non returnable/refundable

Fred Pinckard

Fred's obsession with tattooing began at a very young age after seeing the old military tattoos on his grandfathers forearm. The worn, yet readable, images solidified his fate and lifelong goal to become a tattooer. He set out on his path after finding an apprenticeship in Texas, where he learned to tattoo the old fashioned way, by making the tools he used on a daily basis. Now with 20+ years in the trade it's time to give back to the business that gave him everything. Alliance Tattoo Supply was created to do our part in keeping tattooing safe in the hands of tattooers.  

Josh Autrey

Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provWith a strong art background and an attraction to the craft of tattooing, Josh began tattooing professionally in 2003. Taught to make needles, pigment, and what constitutes a good tattoo from the beginning, Josh ended up in Richmond VA in 2009 and met Fred. The two eventually ended up working together at the award-winning Salvation Tattoo Gallery, and later co-founded  Alliance Tattoo Supply. His emphasis on experience, tradition, and quality align with the mission of Alliance Tattoo Supply - to bring you the best and nothing less.
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